Table 1 Satisfaction with health care services (all sources) provided to adults or children (caretakers responding)
| Â | Treated with courtesy | Waiting time too long | HW explained diagnosis clearly | Treatment not explained in a way we could understand | Full trust in skill of health worker treating us | Not told when to bring child back to clinic | Getting medicines was easy | Health unit not kept clean | Did not feel security was good at clinic | Over all satisfied with services we received |
|---|---|---|---|---|---|---|---|---|---|---|
Child under 5 yrs* | ||||||||||
Strongly agree | 144 (75.1) | 46 (32.7) | 87 (57.1) | 21 (13.8) | 81 (52.3) | 50 (36.8) | 75 (50.9) | 31 (22.8) | 23 (17.9) | 71 (47.45) |
Somewhat agree | 26 (17.1) | 68 (42.0) | 29 (19.3) | 29 (17.6) | 38 (26.2) | 22 (13.4) | 27 (16.4) | 49 (29.7) | 25 (18.0) | 42 (27.7) |
Somewhat disagree | 9 (6.7) | 21 (13.8) | 25 (16.7) | 44 (30.7) | 16 (10.6) | 26 (19.5) | 32 (21.6) | 19 (14.8) | 9 (6.9) | 19 (13.2) |
Disagree | 2 (1.1) | 15 (11.5) | 9 (6.9) | 55 (37.9) | 15 (10.8) | 44 (30.3) | 17 (11.2) | 50 (32.7) | 74 (57.3) | 17 (11.6) |
Child 5-10 years* | ||||||||||
Strongly agree | 96 (67.4) | 47 (38.2) | 63 (44.2) | 17 (11.8) | 71 (51.6) | 62 (44.6) | 56 (45.2) | 20 (14.2) | 16 (11.7) | 57 (44.1) |
Somewhat agree | 36 (27.7) | 63 (41.3) | 40 (29.5) | 34 (26.0) | 36 (26.4) | 26 (17.0) | 36 (24.3) | 46 (30.1) | 17 (12.5) | 37 (28.6) |
Somewhat disagree | 3 (2.1) | 18 (12.8) | 25 (19.8) | 51 (36.7) | 19 (14.9) | 27 (22.1) | 20 (14.8) | 29 (24.2) | 24 (19.9) | 20 (14.8) |
Disagree | 3 (2.8) | 10 (7.8) | 8 (6.5) | 34 (25.5) | 10 (7.2) | 21 (16.4) | 22 (15.7) | 42 (31.5) | 75 (55.9) | 16 (12.5) |
Adults | ||||||||||
Strongly agree | 226 (75.0) | 104 (38.6) | 159 (55.6) | 57 (19.2) | 168 (55.9) | Â | 132 (46.6) | 73 (26.1) | 65 (22.2) | 147 (50.5) |
Somewhat agree | 58 (19.7) | 107 (35.2) | 67 (23.0) | 66 (21.7) | 71 (25.9) | Â | 69 (24.7) | 63 (21.0) | 44 (15.0) | 83 (29.2) |
Somewhat disagree | 10 (4.3) | 57 (18.8) | 40 (15.4) | 82 (28.6) | 42 (14.0) | Â | 45 (15.5) | 61 (21.5) | 38 (12.9) | 30 (10.3) |
Disagree | 4 (1.0) | 25 (7.5) | 18 (6.0) | 93 (30.6) | 12 (4.2) | Â | 39 (13.2) | 90 (31.4) | 146 (49.9) | 30 (10.0) |