Table 1 Showing the mean scores across the 16 items for governance
| Â | N | Min | Max | Mean | Std. |
|---|---|---|---|---|---|
Systems exist for reporting, investigating, and adjudicating misallocation or misuse of resources. | 42 | 1 | 4 | 3.19 | 1.131 |
The public have regular opportunities to meet with managers of the health facility to raise issues about service efficiency or quality. | 42 | 1 | 4 | 3.60 | .828 |
Local organisations and health service users have influence on what services are offered at the health facility. | 42 | 1 | 4 | 3.31 | .950 |
There are forums and procedures that give the public, technical experts, and local communities’ opportunities to provide input. | 42 | 3 | 4 | 3.71 | .457 |
The health facility use evidence on program results, patient satisfaction, and other health-related information to improve the services they deliver. | 42 | 1 | 4 | 3.33 | .979 |
Health facility managers rely on research data from health facility to plan services. | 42 | 3 | 4 | 3.86 | .354 |
The health facility regularly organize forums to solicit input from the public and concerned stakeholders. | 42 | 1 | 4 | 3.36 | .906 |
The health facility has protocols for adult, child and maternal health services from the MoH. | 42 | 1 | 4 | 2.86 | 1.317 |
The facility managers ensure that Health workers follow protocols, standards and codes of conduct. | 42 | 3 | 4 | 3.83 | .377 |
The health facility collects and analyses local data. | 42 | 2 | 4 | 3.81 | .455 |
The health facilities receive regular external quality check team to ensure that the protocols and standards are followed. | 42 | 1 | 4 | 3.52 | .943 |
The allocation and utilization of resources are regularly tracked and information on results is available for review by the local communities/stakeholder. | 42 | 1 | 4 | 3.43 | .966 |
There is a mechanism for correcting those not complying with standards and code of conduct. | 42 | 1 | 4 | 2.48 | 1.194 |
The public and concerned stakeholders have the capacity to advocate and participate effectively with the health facility officials in making plans. | 42 | 1 | 4 | 3.19 | .969 |
There are procedures and systems that clients, providers, and concerned stakeholders can use to fight bias and inequity in accessing health service. | 42 | 1 | 4 | 3.38 | .909 |
Health services are organised and financed in ways that offer incentives to health workers and community health workers to improve performance. | 42 | 1 | 4 | 2.88 | 1.131 |