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Table 1 Profile of studied HIV testing and counselling centers of Douala, Cameroon

From: Challenges in the delivery of public HIV testing and counselling (HTC) in Douala, Cameroon: providers perspectives and implications on quality of HTC services

  PVTCC1 PVTCC2 PVTCC3 PVTCC4 PVTCC5 PVTCC6
1. Infrastructure
• Facility registered to provide VCT services? Yes Yes Yes Yes Yes Yes
• Adequate counselling room/s available (well lit, spacious, ventilated, private, equipped with 3 chairs and 1 table)? No No No No No Yes
• Room (s) is equipped to accordingly perform a test? No Yes No No No No
• Penile model available and on display? No No No No No No
• Room/s and waiting area well maintained and clean? Yes Yes No No Yes Yes
• Adequate waiting area (chairs and space)? Yes No No No Yes Yes
2. Supply and storage
• Uninterrupted and adequate supply of rapid test kits in stock? No No No No No No
3. Referral system
• Referral system in place and functioning? Yes Yes Yes Yes Yes Yes
• Referral directory/list available? Yes Yes Yes Yes Yes Yes
• Designated referral site for care and support? Yes Yes Yes Yes Yes Yes
• Post-test support available (post-test counselling, people living with HIV, etc.)? Yes Yes Yes Yes Yes Yes
4. Record and information system
• Uninterrupted and adequate supply of VCT data forms and client cards? No No No No No Yes
• System for anonymous client coding in place and functioning? No No Yes No No No
• Easily retrievable copies of quarterly reports sent to the regional level available? Yes Yes Yes Yes Yes Yes
• Accident/incident book available and used?? Yes Yes Yes Yes Yes Yes
5. Information, Education & Communication (IEC) materials
• Signboards, signs, labels and directions for VCT room/s? No No No No No Yes
• Opening hours prominently displayed? No No No Yes No Yes
• Door tags used for privacy (please enter/counselling in progress)? No No No No No No
6. Financial management
• Fee charges prominently displayed? No No Yes No No No
• Records of accounts available? Yes Yes Yes Yes Yes Yes
• Clear policy and measures in place for clients unable to pay? No No No Yes No No
7. Guidelines/client-provider interaction
• Did VCT staff in charge of counselling attended an official training programme and obtained a degree? Yes No No Yes Yes Yes
• Did VCT staff performing the rapid test attended an official training programme and obtained a degree? No No No No No No
• VCT services available on advertised days? Yes Yes Yes Yes Yes Yes
• Informed consent (signature) obtained before HIV testing? No No No No No No
• Condoms supplied where appropriate? No No No Yes No Yes
• Same-day blood testing conducted on site? No No No No No No
• Correct testing algorithm used? Yes Yes Yes Yes Yes Yes
• Test results given same day? No No No No No No
• All forms are checked for missing items at the end of each day? No No No No No No
• Community mobilization activities being conducted? No Yes No Yes No Yes
• All counsellors attending regular group supervision? Yes Yes Yes Yes No Yes
• All counsellors receiving individual or peer supervision? Yes Yes Yes Yes Yes Yes
• Counsellors working scheduled hours (not assigned to other non-VCT services)? Yes Yes Yes Yes Yes Yes
• Each counsellor sees <10 clients/day? Yes Yes Yes Yes Yes Yes