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Table 1 Profile of studied HIV testing and counselling centers of Douala, Cameroon

From: Challenges in the delivery of public HIV testing and counselling (HTC) in Douala, Cameroon: providers perspectives and implications on quality of HTC services

 

PVTCC1

PVTCC2

PVTCC3

PVTCC4

PVTCC5

PVTCC6

1. Infrastructure

• Facility registered to provide VCT services?

Yes

Yes

Yes

Yes

Yes

Yes

• Adequate counselling room/s available (well lit, spacious, ventilated, private, equipped with 3 chairs and 1 table)?

No

No

No

No

No

Yes

• Room (s) is equipped to accordingly perform a test?

No

Yes

No

No

No

No

• Penile model available and on display?

No

No

No

No

No

No

• Room/s and waiting area well maintained and clean?

Yes

Yes

No

No

Yes

Yes

• Adequate waiting area (chairs and space)?

Yes

No

No

No

Yes

Yes

2. Supply and storage

• Uninterrupted and adequate supply of rapid test kits in stock?

No

No

No

No

No

No

3. Referral system

• Referral system in place and functioning?

Yes

Yes

Yes

Yes

Yes

Yes

• Referral directory/list available?

Yes

Yes

Yes

Yes

Yes

Yes

• Designated referral site for care and support?

Yes

Yes

Yes

Yes

Yes

Yes

• Post-test support available (post-test counselling, people living with HIV, etc.)?

Yes

Yes

Yes

Yes

Yes

Yes

4. Record and information system

• Uninterrupted and adequate supply of VCT data forms and client cards?

No

No

No

No

No

Yes

• System for anonymous client coding in place and functioning?

No

No

Yes

No

No

No

• Easily retrievable copies of quarterly reports sent to the regional level available?

Yes

Yes

Yes

Yes

Yes

Yes

• Accident/incident book available and used??

Yes

Yes

Yes

Yes

Yes

Yes

5. Information, Education & Communication (IEC) materials

• Signboards, signs, labels and directions for VCT room/s?

No

No

No

No

No

Yes

• Opening hours prominently displayed?

No

No

No

Yes

No

Yes

• Door tags used for privacy (please enter/counselling in progress)?

No

No

No

No

No

No

6. Financial management

• Fee charges prominently displayed?

No

No

Yes

No

No

No

• Records of accounts available?

Yes

Yes

Yes

Yes

Yes

Yes

• Clear policy and measures in place for clients unable to pay?

No

No

No

Yes

No

No

7. Guidelines/client-provider interaction

• Did VCT staff in charge of counselling attended an official training programme and obtained a degree?

Yes

No

No

Yes

Yes

Yes

• Did VCT staff performing the rapid test attended an official training programme and obtained a degree?

No

No

No

No

No

No

• VCT services available on advertised days?

Yes

Yes

Yes

Yes

Yes

Yes

• Informed consent (signature) obtained before HIV testing?

No

No

No

No

No

No

• Condoms supplied where appropriate?

No

No

No

Yes

No

Yes

• Same-day blood testing conducted on site?

No

No

No

No

No

No

• Correct testing algorithm used?

Yes

Yes

Yes

Yes

Yes

Yes

• Test results given same day?

No

No

No

No

No

No

• All forms are checked for missing items at the end of each day?

No

No

No

No

No

No

• Community mobilization activities being conducted?

No

Yes

No

Yes

No

Yes

• All counsellors attending regular group supervision?

Yes

Yes

Yes

Yes

No

Yes

• All counsellors receiving individual or peer supervision?

Yes

Yes

Yes

Yes

Yes

Yes

• Counsellors working scheduled hours (not assigned to other non-VCT services)?

Yes

Yes

Yes

Yes

Yes

Yes

• Each counsellor sees <10 clients/day?

Yes

Yes

Yes

Yes

Yes

Yes